Shopping in Mexico? Get 9% back on your purchases.
It's free and the process takes 3 minutes.

Get my tax refund

Some of the stores affiliated with us

  • RolexRolex
  • HermèsHermès
  • iShopiShop
  • AdidasAdidas
  • Sunglass HutSunglass Hut
  • FerragamoFerragamo

HOW IT WORKS

Three steps, start to finish.

The first two take 3 minutes. The last one happens on your way out.

01

Open WhatsApp

Tap the button or scan the code.

02

Upload your documents

Photos are enough. The chat tells you which.

03

Visit us at the airport

Before you fly. Refund in 15 days.

WHY US

Not our first refund.

We've been doing this since before most refund apps existed.

2006 Filing refunds for tourists since
575,000+ Tourists we've helped get their money back
1,000+ Affiliated stores across Mexico

FAQ

Frequently asked questions.

Who can claim the refund?

Foreign tourists visiting Mexico. If you live here or hold Mexican nationality, the refund doesn't apply to you.

What are the requirements?
  • A minimum purchase of MXN 1,200 in the same store (roughly US$65, depending on the exchange rate).
  • You leave Mexico by air or by sea — not by land. Driving across the border doesn't qualify.
  • You're a foreign visitor — you don't live in Mexico and you don't hold Mexican nationality.
  • You're buying goods you take home — clothes, jewellery, electronics, souvenirs. Not meals, hotels, tours or services.
Is it really free?

Totally free for you. We charge a percentage of the tax we help you get back, so our fee comes out of the refund and never out of your pocket. The 9% you see is already what's left for you.

When do I receive the money?

About 15 days after you leave Mexico. The money goes back to the same card you paid with.

What if I shop at more than one store?

You upload your passport, card and boarding pass only once. For every other store, you just send that store's ticket, voucher and factura — the rest is already on file.

I'm making a big purchase. Can I get personal assistance?

Yes. On a single purchase over US$5,000 we assign you someone from our team who stays with you the whole way — the paperwork with the store, your documents and the airport. Get in touch before you buy — WhatsApp, phone or email.

What documents do I need?

You bring four:

  • Passport — and your tourist status.
  • Boarding pass — or other proof you are leaving.
  • The card you paid with — the camera guides both sides and saves a protected result.
  • Your signature — once, on the claim.

The store gives you three:

  • Store ticket
  • Payment voucher
  • CFDI — the fiscal invoice for the purchase.