01
Open WhatsApp
Tap the button or scan the code.
Some of the stores affiliated with us
Rolex
Hermès
iShop
Adidas
Sunglass Hut
FerragamoHOW IT WORKS
The first two take 3 minutes. The last one happens on your way out.
01
Tap the button or scan the code.
02
Photos are enough. The chat tells you which.
03
Before you fly. Refund in 15 days.
WHY US
We've been doing this since before most refund apps existed.
FAQ
Foreign tourists visiting Mexico. If you live here or hold Mexican nationality, the refund doesn't apply to you.
Totally free for you. We charge a percentage of the tax we help you get back, so our fee comes out of the refund and never out of your pocket. The 9% you see is already what's left for you.
About 15 days after you leave Mexico. The money goes back to the same card you paid with.
You upload your passport, card and boarding pass only once. For every other store, you just send that store's ticket, voucher and factura — the rest is already on file.
Yes. On a single purchase over US$5,000 we assign you someone from our team who stays with you the whole way — the paperwork with the store, your documents and the airport. Get in touch before you buy — WhatsApp, phone or email.
You bring four:
The store gives you three:
START YOUR REFUND
It opens WhatsApp, where your photos already are.
Open the camera · point at the code · tap the banner
or text us on WhatsApp
+52 56 4909 9093
Purchasing an item over US$5,000?
Get personalized assistance